Terms of service

Please read these Terms of Service carefully before using our website. By accessing and browsing our site, placing any orders, you agree to be bound by these terms. If you do not accept these terms, please do not use our website.

General Information

These Terms govern your use of our women’s fashion online store. All services, product sales, customer support are provided subject to this agreement. We reserve the right to modify these Terms at any time without prior notice. Changes take effect once published on this page. Your continued use of the website means you accept the updated terms.

Account Responsibility

You may shop as a guest without creating an account. If you create a user account, you are responsible for keeping your account credentials secure. All activities performed under your account are your responsibility. You must be at least 18 years old to place orders, or shop with consent from a legal guardian.

Product & Order Information

We make every effort to ensure product descriptions, images, prices and sizes are accurate. Minor color differences may occur due to screen display and lighting conditions, which do not count as product defects. All displayed prices are in the currency shown on checkout page, excluding import duties, taxes and shipping fees. Prices are subject to change without advance notice.

When you submit an order, this represents your purchase offer. We reserve the right to refuse or cancel any order for reasons including but not limited to suspected fraud, out‑of‑stock items, pricing errors, or invalid shipping address. If your order is cancelled, we will issue a full refund to your original payment method.

Payment

You agree to pay all charges generated from your order at the time of checkout. All payments must be completed through our authorized payment gateways. We are not liable for any fees charged by your bank or payment service provider. For payment‑related issues please contact us at cyqzyq@protonmail.com.

Shipping, Customs & Taxes

Shipping times are estimated and not guaranteed. Delays caused by customs clearance, local logistics, holidays or force‑majeure events are beyond our control. Import duties, customs fees and local sales taxes for international shipments are the buyer’s sole responsibility. Please check your local customs regulations before purchasing.

Returns, Refunds & Exchanges

All return and refund activities shall follow our separate Return & Refund Policy, which is incorporated into these Terms of Service. Return requests must be authorized by our support team in advance. Unauthorized returned packages may be rejected.

Intellectual Property

All content on this website including product photos, texts, logos, graphics and layout belongs to our brand. You may not copy, reproduce, distribute or use any of our intellectual property for commercial purposes without written permission.

Prohibited Uses

You shall not:

  • Use our site for any illegal, fraudulent purpose
  • Attack, disrupt or interfere with website system
  • Submit false information, fake orders or abusive messages
  • Violate any applicable local, national or international laws while using our service

Limitation of Liability

Our total liability shall not exceed the total amount you paid for your specific order. We are not responsible for indirect losses, lost profits, inconvenience caused by delayed delivery, minor visual color variations, or third‑party carrier performance. Nothing in these terms excludes liability that cannot be legally excluded.

Third‑Party Links

Our website may contain links to external third‑party websites. We have no control over their content and privacy policy. Visiting third‑party links is at your own risk.

Dispute Resolution

Any disputes arising out of purchase or website use will first be resolved through friendly email negotiation. If resolution cannot be reached, disputes shall be settled under applicable local law.